Terms & Conditions

Welcome to Personi. By accessing or using our website www.personi.in, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.


1. General

  • These Terms & Conditions govern your use of the Personi website and services.
  • By using this website, you confirm that you are at least 18 years old or accessing under parental guidance.
  • Personi reserves the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Services

  • All products listed on Personi are subject to availability.
  • We make every effort to display accurate product descriptions, images, and prices. However, slight variations in colour or packaging may occur due to photography, lighting, or screen resolution.
  • Personi reserves the right to modify or discontinue any product without notice.

3. Pricing & Payment

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be made through authorized payment gateways available on the website.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance. Personi reserves the right to cancel or refuse any order at its discretion.
  • Orders may be cancelled due to stock unavailability, pricing errors, or payment issues.
  • Once an order is dispatched, it cannot be cancelled.

5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to logistics or external factors.
  • Personi is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
  • Risk of loss and title for products pass to the customer upon delivery.

6. Returns & Refunds

  • All returns and refunds are governed by our Refund & Return Policy available on the website.
  • Customers are advised to review the policy before making a purchase.

7. Intellectual Property

  • All content on this website including text, images, logos, graphics, and designs is the property of Personi.
  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

8. User Responsibilities

  • Users agree not to misuse the website or engage in activities that may harm the website or other users.
  • Providing false or misleading information may result in termination of access.

9. Limitation of Liability

  • Personi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Product results may vary based on individual skin type and usage.

10. Privacy

  • Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts located in India.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

  • Email: info@personi.in
  • Website: www.personi.in